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1905, 2020

The New Future for Conferences is a Hybrid Model

By |May 19th, 2020|

Adapting to a new hybrid model post C-19 A video link arrived into my Whatsapp messages a few days ago. My daughter who lives in Dubai with her family, sent me their version of the TikTok dance. Not only was it hilarious, but I also saw the potential in [...]

2704, 2020

Stop SIlo Culture

By |April 27th, 2020|

U2, Hospital Cleaners and Silos. 19.4.20 It’s funny how a walk in the park on a Saturday morning listening to Richard Curran on radio, can make the mind wander. In last week’s show, an interview with a hospital cleaner in Donegal reminded me of a case study with U2 [...]

2404, 2020

A Message for Disgruntled Employees

By |April 24th, 2020|

The giant Disney Corporation believes strongly in its version of the Value Chain. It believes that satisfied employees give better customer service, which directly impacts customer satisfaction. They believe that in turn drives increased customer retention, particularly in its theme parks. And ultimately, that has a positive knock-on effect [...]

2404, 2020

Re-invent and Re-structure

By |April 24th, 2020|

A changing marketplace may require a re-structure   American Express started out delivering mail across the US on horseback and then evolved over the years. Remember American Express traveller’s cheques? With travel at its core, it has re-invented itself to become one of the top charge-card companies in the [...]

2404, 2020

What Makes a Great CEO?

By |April 24th, 2020|

The run up to our general election and the shenanigans of the past week, brought the leaders of the main parties to the fore. They are the CEOs of their respective parties. Likewise, Brexit headlines usually feature Boris Johnson and the coronavirus is linked to Xi Jinping. They too [...]

2003, 2019

Get your Tourism Business Ready for New Season

By |March 20th, 2019|

The Challenge There are some challenges nevertheless. Brexit is an obvious one that is likely to impact on visitor numbers from Great Britain and Northern Ireland. AirBnB is also a big threat to traditional accommodation providers. But the bigger issue is one of pricing. As a nation, we are [...]

2003, 2019

Coaching Tips

By |March 20th, 2019|

The Downside of not Coaching your People If managers don’t delegate to others, there are all sorts of negative implications. Their own time management will forever be a problem as they continue to do everything themselves. The stress that comes with that workload is onerous. Quality too can suffer, [...]

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+353 1 564 9727    |    alan.oneill@kara.ie

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